Our Customer Survey Card Winner and Monthly Results

This month’s congratulations go to Gilda N. of Norfolk, VA and her technician Mike as winners of Critter Control, Inc customer survey card drawing.  Both Gilda and her technician get a $50 dinner gift certificate at a restaurant of their choice.  Congratulations again!!

Here are the monthly results of the entire customer survey cards that have been returned for this month:

  • My call(s) to Critter control were answered or returned in a timely manner – 98.43% agreed or strongly agreed.
  • Critter Control office staff I spoke to satisfactorily answered my questions and addressed my concerns – 98.07% agreed or strongly agreed.
  • The Critter Control technician was on time, or adequately communicated any time changes to me – 98.21% agreed or strongly agreed.
  • How would you rate the Critter Control technician providing services – 97.57% excellent or very good?
  • Was your nuisance wildlife problem resolved to your satisfaction – 91.21% said yes.
  • Will you refer Critter Control to your friends and neighbors – 94.42% said yes.

Ask your Critter Control technician for your customer survey card and get entered into our monthly drawing.  1-800-CRITTER for your local office.

 

 

 

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Snake Slithers Out of Dashboard, Forces Driver Off I-95

JARRATT, Va. — A man on his way from New Hampshire to Florida got quite a scare driving down Interstate 95 in Virginia on Friday morning when a snake slithered out from the dashboard of his U-Haul truck. The driver and his passenger pulled off I-95, entered the town of Jarratt, parked the U-Haul at a car dealership and asked for help.

“I was sitting at my desk,” Owen Ford employee Jason Lowery said. “A traveler came in and hollered at one of the service technicians ‘I got a snake coming out from behind the dashboard.’” When Lowery jumped up to help, he said the other man in the U-Haul was holding half of the snake in his hands.

“He was holding it to keep it from going back up in the dashboard,” Lowery said. “He was trying to pull him out, but he wasn’t coming out.”

Unable to set the snake free, the travelers and workers called Critter Control to take care of the stowaway snake.

“When I got here, they left it all to me,” Critter Control of Virginia Beach operator Lucky Streich said.”We’ve had snake calls, but not so much with someone pulling off the highway with a snake under their dash.”

Streich said after getting advice from the home office in Michigan, he used ice to help dislodge the stuck snake.

Click for the complete article and more pictures.

1-800-CRITTER for your Critter Control office.

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Nuisance Wildlife Calls: Who should come to the rescue?

By B.C. Manion – www.pestperspectives.com

Homeowner’s often don’t know where to turn for help, so they begin by calling their local government – and sometimes city or county workers do respond. But many local jurisdictions refer the issue to private pest control companies, to wildlife trappers, or to state or federal agencies.

There are some local governments – usually rural in nature – that will respond to nuisance wildlife calls and some counties also will trap animals.

Property owners also may authorize someone else to handle the nuisance wildlife problem on their behalf.  That’s where companies like Critter Control often get into the act.  Joe Felegi operates Critter Control franchises in Jacksonville, Gainesville, Broward and Palm Beach counties and co-operates the Miami-Dade franchise.

Click for the complete article.

1-800-CRITTER for your local office.

 

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Nuisance Wildlife Control – Residential & Commercial Properties

Can’t get rid of the raccoons or squirrels in or around your home? Or maybe you have been hearing scratching noises in the walls or attic? Our professional residential animal control services are just what you need. Critter Control offers animal removal services to areas all over the U.S. and in some areas of Canada. You can be sure there’s a Critter Control office near you offering the best residential pest control services available anywhere.

Critter Control is the nation’s leading residential wild animal control company. We have more than 30 years of experience in humane animal removal services, including wild animal control, wildlife relocation, dead animal removal, trapping, animal damage repair and more.  Whether you’re looking for mole removal, sparrow trapping, geese control or another service, Critter Control is your best choice in home wildlife control!

Whether you need to get rid of squirrels or skunks on your commercial property, need help with geese control or want a good pigeon control plan, trust Critter Control’s expert team to make sure the job is done right the first time. Squirrel trapping, pigeon removal or other tasks require expert knowledge, tools and methods.

Our professional staff includes biologists, zoologists, wildlife managers, animal control officers and anti-cruelty personnel. Our team of experts combines their extensive education and experience with a genuine concern for animal welfare. This adds up to the finest wildlife control programs available anywhere.

Check out our office finder for an office near you!  1-800-CRITTER

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Critter Control Services for Commercial Properties

Critter Control is a full-service pest control company. Our integrated pest management systems include customer education, habitat modification, animal exclusion and animal removal. We not only remove or exclude unwanted animals, but also completely follow up our work by repairing wildlife damage. It is our job to protect you and your property with permanent solutions to wildlife problems. Screening vents, installing chimney caps and closing entry holes reduces the opportunity for pesky mice, raccoons, squirrels, skunks, and other animals to enter your business.

Our professional staff includes biologists, zoologists, wildlife managers, animal control officers and anti-cruelty personnel. Our team of experts combines their extensive education and experience with a genuine concern for animal welfare. This adds up to the finest wildlife control programs available anywhere.

Whether you need to get rid of squirrels or skunks on your commercial property, need help with geese control or want a good pigeon control plan, trust Critter Control’s expert team to make sure the job is done right the first time. Squirrel trapping, pigeon removal or other tasks require expert knowledge, tools and methods.
1-800-CRITTER for your local office
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Customer Survey Card Winners and Monthly Results

Critter Control, Inc has drawn the monthly winner of our customer survey card drawing.  Congratulations to Christine B. of Canton, MI and her technician Tom of Critter Control of Westland.  Christine filled out her customer survey card completely and mailed it in, she along with her technician was entered into our monthly drawing.   Congratulations again Christine and Tom look for your $50 dinner certificates.

The customers submitting the customer survey cards answer questions about their service with Critter Control and this month they say:

  • My call(s) to Critter control were answered or returned in a timely manner – 98.20% agreed or strongly agreed.
  • Critter Control office staff I spoke to satisfactorily answered my questions and addressed my concerns – 97.93% agreed or strongly agreed.
  • The Critter Control technician was on time, or adequately communicated any time changes to me – 98.20% agreed or strongly agreed.
  • How would you rate the Critter Control technician providing services – 97.14% excellent or very good.
  • Was your nuisance wildlife problem resolved to your satisfaction – 91.74% said yes.
  • Will you refer Critter Control to your friends and neighbors – 93.94% said yes.

Ask your Critter Control technician for your customer survey card and get entered into our monthly drawing.  1-800-CRITTER for your local office

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Wishing All a Happy Labor Day Weekend

Critter Control is a full service animal damage control organization. We not only get rid of unwanted animals but also follow up our work completely by repairing wildlife damage.

Geese damage, squirrel damage, raccoon damage, mole lawn damage and more all require different approaches for prevention and repair. We are the experts, and we can prevent and fix the headaches that come from rats in the attic or walls, raccoons in the attic, moles in the yard and much more. Talk to us about getting rid of squirrels in the attic, bat removal and geese control, among many other services.

1-800-CRITTER for your local Critter Control office.

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Was it a Crow? Was it a Bat? No it Was an Owl!

Our Critter Control of Greater Boston was called out on a late night emergency call of a crow flying around in the customers home.   Mike thought it was probably a bat.  It turned to be an owl which Mike was able to release outside.

Since 1983, the Critter Control concept has called for humane animal removal and environmentally responsible techniques for handling nuisance animal problems. We use innovative, integrated methods to provide ecologically sound animal removal management services for homeowners, businesses and municipalities. We offer both residential animal removal and commercial animal removal throughout all of our Critter Control offices.

We’re highly trained in squirrel trapping, mole removal, raccoon removal, geese removal, and much more. Do you have raccoons in the yard or attic? Maybe you need assistance with bird trapping or bird damage? Perhaps you have rats in your house or raccoon dens on your property. Call us. There’s nothing we can’t handle.

1-800-CRITTER

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Women Was Not Letting in Her Cat

Raccoon Bites 88-Year-Old Woman Who Mistook It for Cat

Monday, Aug 25, 2014 • Updated at 7:44 PM EDT  NBC Connecticut

An 88-year-old Hamden woman who opened her sliding door to let in her cat was attacked when the animal she was petting turned out to be a raccoon.

The woman had opened the door of her Brinsmade Road home at 11 p.m. Sunday after hearing a sound to let in her cat, but unbeknownst to her, a raccoon followed her cat inside, police said.

The raccoon attacked her while she petted it, thinking it was her cat, and it bit her elbow, hand, forearm, lip and chin, police said.

“She’s a tough old bird,” said the victim’s son, Malcolm McKernan. “She fought it off and was able to call on the phone. That’s pretty remarkable.”

The victim spoke to NBC Connecticut at her home Monday and said she was doing well.

For the complete article click.

1-800-CRITTER for your local Critter Control office

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Customer Survey Card Winner August

Congratulations to our Customer Survey Card winner Phillip M of Chesapeake, VA.  Phillip and his technician Dan of our Critter Control of Virginia Beach office both win a $50 dinner gift certificate from a restaurant of their choice.

Here are some comments from the customer survey cards that we have received:

Neil S of Carmel, IN tells us:  ”Tracy did out standing job, effort was more than I could have expected.  Most Impressive!”

Tara H of Indianapolis, IN says:  ”Randy is very good at explaining all that he has to do and managing expectation about how long it may take to capture the raccoon.”

Angela V of Cincinnati, OH states:  ” I cannot tell you how pleased I was with the company!!  Mike was knowledgeable, an extremely hard worker, and a great leader with the other two guys that assisted him.  They worked 2 very long days to remove a mess that went on years before I bought my house.”

 

Eric M. of Louisville, KY included:  ”Josh & Mike were a pleasure to do business with.  Honest!!”

Bonnie H. of Houston, TX said:  ”This group went above & beyond to fix problems.”

Steve C of Omaha, NE tells us:  ”The service and professionalism was exceptional.  I was very impressed and would gladly refer you to frineds & family.”

Ariana B of Cincinnati, OH writes:  ”Scott was excellent.  He checked on everything & was able to fix the problem without actually catching them.  Did everything beyond expectations.”

Cathie A of Louisville, KY gives us:  ”Nark is my tech.  He is the best!  Goes the extra mile.  Always pleasant, explains everything.”

Kevin M of Canton, MI wrote:  ”Thomas & Dakota did an excellent job and I will definitely use Critter Control again!”

Barbara C of Chesapeake, VA writes:  ”Our tech Adam was very friendly and professional.. He was very knowledgeable about our problem.  He and Dan did a great job.”

To be entered in our monthly customer survey card drawing, fill out the card completely and mail it in.  Didn’t get one?  Ask your Critter Control technician for one.

1-800-CRITTER for your local office.

 

 

 

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