What Critter Control Customers Say

Critter Control enters the filled out customer survey cards we receive from our customers into a monthly drawing for a $50 dinner gift certificate along with their technician.  Did not get a customer survey card?  Ask your Critter Control technician for yours!

Thank you to these customers for mailing in their survey card:

John of Cypress, CA writes:  “T.J. the technician went “above – beyond” to help capture “our” skunk.”

Deana of Northville, MI tells us:  “Bob and Janice were exceptional!  Courteous and kind from the first phone call to resolving our raccoon problem.”

Herbert of Richmond, TX says:  “We had results in a very timely manner.”

Juanita of Toano, VA goes on to say:  “Mike in Virginia Beach was so nice and friendly.  I would call him again.”

Carlette of Houston, TX tells us:  “Justin was professional & very nice.”

Anna of Cincinnati, OH wrote:  “Very knowledgeable and found an appropriate solution that even saved me money.”

Victoria of Yorktown, VA writes:  The knowledge, courtesy and patience of Tony is greatly appreciated!

John of Indianapolis says:  “Randy is a great communicator, very friendly and knowledgeable.”

Glenn of Williamsburg, VA tells us:  “NO flying squirrels were caught, but Tony carefully screened two points of entry and checked the traps.  Hoping for the best!

Yamsse of Jeffersonville, IL wrote:  “In our changing world it is hard to find quality and trustworthy service.  I found both clearly with Critter Control.  Thank you.”

Marcy of Greensboro, NC gives us:  ”In scheduling the appointment, the girl was very helpful, knowledgeable and patient;  Luke came right away and was great and professional.”

Virginia of Leawood, KS tells us:  ”Ed was a great technician who did a good job explaining the procedures to us.”

Jennifer of Fishers, IN writes:  ”Brenda did a great job!  She was easy to work with and was very knowledgeable.”

Ryan of Louisville, KY says:  Responded right away.  Great customer service and solved the problem!”

Marci of Indianapolis, IN writes:  ”I have referred Critter Control to two families.”

Thank you to all who take that time to fill out and return their customer survey cards.

1-800-CRITTER for your nuisance wildlife control.

 

 

 

 

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A Special Thanks!

Kevin,  Thank you for your business the past 20 years.  Because of your loyalty to Bird-B-Gone, we are able to “give back” by funding this orphanage in Sierra Leone.

I returned recently from my 5th trip there.  While life is still a struggle for most there – the over 300 kids living there are thriving.   Imagine being a child with no parents/family and trying to survive in such a cruel place.  Because of you and Critter Control, 300 kids have a chance at a better life.

Thank you Kevin – and God Bless You!

Bruce Donoho

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May Customer Survey Card Winners!!!

Congratulations to Carma M. of Des Moines, Iowa for winning Critter Control, Inc customer survey card drawing for May.  Carma and her technician Wade Meyers both win a $50 gift certificate to a restaurant of their choice. Ask your Critter Control technician for your customer survey card, fill it out, send it in to be entered for our monthly drawing.

Here is what our customers are saying when filling out their customer survey cards for this month:

  • My call(s) to Critter control were answered or returned in a timely manner – 98.12% agreed or strongly agreed.
  • Critter Control office staff I spoke to satisfactorily answered my questions and addressed my concerns – 97.56% agreed or strongly agreed.
  • The Critter Control technician was on time, or adequately communicated any time changes to me – 96.65% agreed or strongly agreed.
  • How would you rate the Critter Control technician providing services – 97.52% excellent or very good.
  • Was your nuisance wildlife problem resolved to your satisfaction – 91.92% said yes.
  • Will you refer Critter Control to your friends and neighbors – 94.92% said yes.

Keep mailing in your completed Critter Control customer survey cards for our monthly drawing for a chance at a $50 dinner gift certificate.

1-800-CRITTER for your local office.

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Skunks – Did you know?

Pepe Le Pew’s misguided amorous animated misadventures make skunks seem comical. But when your dog or children get sprayed, you won’t be laughing.  Skunks can be found across the United States.

Here are a few facts about “polecats:”

  • A skunk’s spray is an oily liquid produced by glands under its large tail.
  • Skunks have poor to fair senses of hearing and smelling. They also tend to be somewhat clumsy runners due to stocky front legs.
  •  Skunks can be carriers of rabies if they eat or are bitten by an infected animal. Skunk spray does not carry rabies.
  • Skunks are not all bad; they like to eat the garden bugs and slugs that damage crops.
  • Skunks can grow anywhere between 16-in. and 27-in. in length and generally weigh from 1-6Ibs.
  • Skunks can spray up to 13-23 ft. in a favorable wind-although they are usually only accurate for up to about 6.5 ft.

Skunk Control and Safety
Skunks should not be confronted by an untrained property owner. Skunk spray is very difficult to remove, and can cause temporary blindness if it gets in the eyes. Skunks also are capable of causing significant wounds by biting or scratching and are known to carry rabies. They generally give some type of warning before spraying, usually by stomping their front feet.

Skunk Damage Skunks can cause considerable damage as they gain entry and inhabit homes or businesses. They can leave behind feces and urine, plus stubborn scents and stains if they spray their scent. Critter Control’s specialists can help with skunk damage repair and prevention

Upon skunk removal, a Critter Control skunk expert will assess any damage to your home and identify other potential skunk entry points.

Skunk removal and professional skunk prevention services should be contacted as soon as a skunk issue is identified. Call 1-800-CRITTER (274-8837)

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Critter Control of St Louis – Bats

 (KMOV) – Many residents in Wentzville have been calling police about a surge of bats in and around people’s homes.

“Snakes and bats are the things that scare people the most,” said Gene Jezek, Critter Control of St. Louis. Jezek has been with Critter Control for more than 25 years and says that right now is bat season.

According to Jezek, mother bats are hungry, getting ready to deliver their young in the next couple of weeks and since spring came so late, there are fewer bugs around. Bats went back into hibernation, but now are back feeding.

“I have grabbed hundreds of bats with gloves on over the years and I have had only one rabid bat,” said Jezek. “But you never know which one is going to be rabid.”

Companies say they won’t block up holes near homes to keep the bats out until August. If they do, there is a danger the newborns might starve to death in attics or inside walls.

“They are part of the ecology,” said Missouri Department of Conservation Representative Tom Meister. “They eat tons of mosquitoes, they keep our bug population down. They are good to have around.”

Meister says the overall percentage of bats that carry rabies is less than half of one percent. In the last ten years, there have been five reported cases of an animal with rabies and each time it was a bat.

- http://www.kmov.com/news/local/City-of-Wentzville-struggling-with-bat-infestation-259856901.html

by Ray Preston / News 4 and Adam McDonald, KMOV.com staff

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Nuisance Wildlife Control

Why does that bird want to make a nest in your bathroom vent?  Why has that skunk with her young ones picked your foundation to build their den under?  Can anyone tell us the answer to:  why does that rabbit like the middle of your lawn to build her den?  Why all the bats?

Critter Control can say that wildlife will make their den or nest where they feel comfortable.  Let our Critter Control offices help you with this nuisance wildlife.  Or any other nuisance wildlife you may have.

Birds in Your Attic?

Birds are known to cause damage to property, buildings, even your car. Some birds can also get stuck in your home and become potential fire hazards

Bats in Living Areas

Know what to do when a bat ends up in the living area of your home or business.  Often a bat, probably a lost youngster will fly into an open door or window.  They will often leave on their own if the window or door to the outside is open with interior doors closed.  If there has been not direct human contact it can be released outdoors.

When using a box or container to safely capture and release the bat, wear gloves.  Seek medical help immediately if bitten by a bat, though only one-half of one percent of bats has rabies.

If there are bats in the attic Critter Control has specialists that will exclude the bat from their roost.  However during maternity season for bats, which can be as early as mid April the south regions of the US to mid June in the northern regions, exclusions should not be done.  Once the young bats start flying by the late August, exclusions can be done again.  If exclusions are done during this time, the young bats are trapped inside, separated from their mothers.  They may die of starvation or may lead the mother to search for another way in to its young.

Opossum Damage

Opossums can cause considerable damage as they gain entry and inhabit homes or businesses. They can leave behind feces and urine, plus opossums only have a lifespan of a few years and will frequently die in homes, leaving nasty stubborn scents. Critter Control’s specialists can help with opossum damage repair and prevention.

Nuisance Wildlife Control Services

Critter Control of has been providing professional wildlife control services for many years. Our staff of certified wildlife control specialists and wildlife control officers work together to set the standards of excellence in the wildlife control industry .

Through our use of ecologically responsible wildlife control services, with both residential wildlife control and commercial wildlife control , Critter Control of helps to solve a vast array of wildlife control problems for several animals. We offer wildlife control services including wildlife control, wildlife damage control, wildlife prevention control and wildlife control management .

No matter what the wildlife control issue, Critter Control of can help! If you need residential wildlife control or commercial wildlife control services , don’t hesitate to call Critter Control of today at 1-800-CRITTER.
 

 

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Customer Comments for this Week

Customers are calling our Critter Control offices about snake issues.  Snakes under their homes, in their homes and a whole bunch of baby ones.  They are reporting everything from dead opossums in the yard, geese that will not let them mow their yard.  Bats that are squirrely and squirrels that are batty.  For your nuisance wildlife control call Critter Control at 1-800-CRITTER like these customers did:

Rotraud C of Tampa, FL tells us:  ”Wished that I would of checked Angie’s list sooner.”

Mark K of San Diego, CA shoots straight from the hip with his comment:  ”Steve knows his stuff, he cleared my problem up & then some.”

Fred M of Livonia, MI goes on to say:  ”Your technician was fantastic in removing the reccoons from the chimney.  His advise for immediate repair to the chimney was extremely helpful.”

Bob K of Louisville, KY gives us:  ”Mark was very helpful and informative about our problem.”

Ray M. of Huntsville, AL says:  ”Lance was very professional with a responsive approach.”

Scott & Elise E. of Ft Wayne, IN join to say:  ”Jake was extremely helpful and professional!  He did a wonderful job for us!”

Glenn B of Macomb MI, tells us:  ”Excellent technician who knew his business well.  Very pleased with the results.”

Jean G. of Olathe, KS notes:  ”Jonathan was very knowledgeable & took his time to explain & answered all our questions.  He made extra effort to remove our problems.  Loved his friendliness.”

Jean, Critter Control, Inc loves how their customers take their time to tell us how they fell on the service they have received.  Thank you all for your time to fill out our customer survey cards.

Ask your Critter Control technician for your customer survey card, fill it out completely and get entered in a monthly drawing for a $50 dinner gift certificate.

 

 

 

 

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April’s Winners and Customer Comments

Customers who fill out our customer survey card completely and mail it in (postage paid) are entered into a drawing for a $50 dinner gift certificate.  Also their Critter Control technician will win one also.

For April the winner of the Critter Control customer survey card drawing is Lori G. of Costa Mesa, CA.  Her technician TJ of Critter Control of Orange County also wins a $50
dinner gift certificate.  Congratulations to both!!  Ask your Critter Control technician for your customer survey card.

Phil & Sheri R. of Elkhorn, NE tells us:  ”Cory seemed to care about the animals he removed.  I appreciated that.”

JE H.of Virginia Beach, VA tells us:  ”Our tech (Mike) was knowledgeable performed efficiently & had the squirrels out in practically no time!”

Brittany L. of Cypress, TX goes on to say:  ”Mark was very informative an polite.  He was very helpful and patient with m y sons questions.”

Tim H. of Carmel, IN writes:  ”I have been a long time client – Thank you!”

Hillary G of Livonia, MI states:  ”We were very pleased with Tom.”

Billie G. of Grove City, OH says:  ”Tom was great.  Informative, sincere & honest.  I trusted what he said and had not worries or doubts about his infomation.”

Jason S of Carmel, IN tells us:  ”Brenda was great.  Appreciate the excellent communication & updates.”

Brad H. of Indianapolis, IN writes:  ”Randy dies a great job.  Very thorough & professional.”

Grace K. of Shelby township, MI goes on to say:  ”Cody was pleasant, knowledgeable and capable.  Great worker!  Thanks.”

Janet W. of Virginia Beach, VA states:  ”Thank you for coming out on Sunday.”

Virginia & Richard S. of Leawood, KS tells us:  ”Ed was a great technician who did a great job explaining the procedures to us.”

Pat B. of Omaha, NE goes on to say:  ”Great job evicting the pesky squirrels.  The last one took a long time, but the finally took the bait.  Thanks for all the help & the hard work in freezing cold temperatures!!”

Critter Control, Inc and our offices thank those who take the time to fill out and comment on our customer survey cards.

1-800-CRITTER

 

 

 

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This Week’s Customer Comments

Lately calls have been about squirrels, bats, raccoons and opossums.  Everyone is waking up from such a winter nap.  Our customer are filling out the customer survey cards and returning them.  At Critter Control, we appreciate the time our customers take to fill out our customer cards.

Paul of Troy, MI says:  ”Eva & Cody are excellent reps for the company.  Both were outstanding!!”

RF of The Woodlands, TX tells us:  ”Very nice young man.  Professional and thorough.”

Jeff & Barbara of Carmel, IN writes:  ”Appreciate consistently positive service.”

Cheryl of Louisville, KY goes on to say:  ”Awesome service!  Hope the mice are gone soon.  If so I’ll recommend to all I know!”

David & Mary Lee of La Grange, KY says:  ”Excellent service – Mark was very nice, knowledgeable and helpful.  Thanks!”

Chanti of Newport News, VA writes:  ”Tony was awesome!!  Explained in detail.  Gave me preventive tips.  Very professional & friendly.”

Teresa of Plymouth, MI tells us:  ”Tony was wonderful.  Thank you!”

John of Grosse Pointe Farms, MI also tells us:  ”Neil really knew his stuff.  He was very thorough!”

And final H. of Springfield, VA thanked us for opportunity to comment.

You too can comment.  Ask your Critter Control technician for your customer survey card.  Check out our web page here or Facebook page at www.facebook.com/CritterControl

1-800-CRITTER

 

 

 

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What is Causing That Scratching?? Chewing??

Squirrels?  Raccoons?  Bats?  In your attic, walls, living areas??

The most effective method to get rid of squirrels is to trap them. Critter Control of will set traps around the building , monitor all entry points, and release the trapped squirrels as they are caught. We check your traps on a daily basis, so you won’t have to notify us when squirrels are in your traps. It is important to us that getting rid of squirrels remains a humane process, so we will never leave squirrels in a trap for longer than necessary. We are trained and know how to get rid of squirrels.

Squirrels occasionally damage lawns by burying or searching for and digging up nuts. They will chew bark and clip twigs on ornamental trees or shrubbery planted in yards. Often, squirrels take food at feeders intended for birds. Sometimes they chew to enlarge openings of bird houses and then enter to eat nestling songbirds. Flying squirrels are small enough to enter most bird houses and are especially likely to eat nesting birds. These problems alone are reasons to call someone that knows how to get rid of squirrels.

When raccoons take up residence in your home, they act as they would in the wild, which means tunneling, defecating and urinating in your attic or garage. Often times, raccoons will bore their way through insulation, trampling it down, and even biting through the insulation on your piping. They are also known to chew up electrical wiring in these areas as well. Raccoons in yards and raccoons in gardens destroy crops, tear up sod looking for worms, and go through garbage.

When raccoons have made themselves at home in your home, trained professionals are required to safely and humanely get the animals out of your residence. The experts at Critter Control use tactics such as exclusion, trapping and habitat modification to ensure that raccoons will not be able to den in your home again!
Bats are small and it is not difficult for them to sneak into even the tiniest crevasses in your home which leads to bats in basement or bats in attics. It is also common for bats to enter through unscreened fireplaces or open windows. If you hear unpleasant noises around your house at night, you may have a bat problem or bats in the attic.
First, the bats in your home will be humanely excluded through the use of one-way doors or check-valves. We identify where the bats are entering and then install these devices over the bat entry points, so when the bats leave at night to feed, they can’t re-enter. It’s important NOT to perform any bat eviction work during the months of June and July, as this is when baby bats are born and the parents will not be able to return to feed their young if one-way doors have been installed, especially for bats in attics. This will lead to dead bats in the attic, which will cause odors, flies and maggots.The trained professionals at Critter Control provide all of these bat-proofing services effectively and efficiently. We will get the bats out of your basement, attic, or any other area of your home.

1-800-CRITTER

 

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